Our Company Policy at Enlightened Therapies is one of free life-long Support for the ENAR and SCENAR PRO devices. The Importer, Legal (ARTG) Sponsor and Distributor, is Enlightened Therapies Pty Ltd, and we recognise that your satisfaction as a device owner, therapist or user is critical to the success and acceptance of this new type of therapeutic medical modality.
In keeping with this understanding and commitment we undertake to supply
WARRANTY
2 years (24 months) replacement warranty (Not New for Old), after that, repairs at cost, with a loan device whilst yours is being repaired – or – at any time after purchase you can upgrade and buy a new replacement device at a special discount price depending on current circumstances. Warranty is negated if your device is broken from dropping or mishandling.
REPLACEMENT DEVICE
If your device is faulty, during the two year warranty period, you will receive a replacement loan device for the time your device is away being repaired.
After 24 months, if your device is broken, faulty or worn out, for an additional two years you may replace it for a discount on the purchase price of a new device. Please call 1300 305 107
HELPLINE
There is an ongoing toll-free help-line for any assistance you may require. Call 1300 305 107
We are happy to respond to any questions on any related subject. Also should you wish to communicate with anybody about ENAR, resources and assistance are available to you. We hope that all ENAR users will become honorary ENAR Ambassadors.
- Free Phone Aus 1300 305 107
- Free Phone NZ 1800 555
- Overseas Callers +61 2 8732 7400
- e-Mail info@enlightenedtherapies.com